When to Call Austin 3-1-1

B-DOE calling 3-1-1

When to call Austin 3-1-1? Did you know Austin has a service to answer questions 24 hours a day 365 days a year? When you call 311 for NON life threatening issues, you’re put in touch with a knowledgeable City of Austin ambassador. If you see loose dogs, massive potholes, graffiti, or your trash didn’t get picked up, you can reach out to Austin 3-1-1.

Matilda, from Austin 3-1-1, stopped by Local Insights to share all the ways users can interact with the service. You can download the app from the Google Play Store or iTunes Store. Call Austin 3-1-1 by dialing 311, OR, you can call 512-974-2000. Follow along with them on their social network sites by visiting Austin311.org.

If you have any questions, or need assistance with any issue you may have regarding the City of Austin, reach out to Austin 3-1-1 24 hours a day.


Having trouble keeping up with your City of Austin Utility Bill? There might be RELIEF for you! Check out this episode of Local Insights to hear all about the City of Austin Utility Bill Relief Program.

City of Austin Utility Bill Relief

Share this Posts

Share on twitter
Share on facebook
Share on linkedin

Related Posts

City of Austin Utility Bill Relief

City of Austin Utility Bill Relief

City of Austin Utility Bill Relief. Are you struggling to pay your energy bill? Have you been furloughed or are going through severe medical issues? There might be help in the form of the City of Austin’s

Read More »
Austin's city council districts


  RedistrictATX. Did you know every 10 years Austin redraws its city council districts? You can be a part of ensuring Austin has a fair representation of its residents. Austin’s population continues to grow and is constantly

Read More »